NOSLER BULLET, BRASS, & AMMUNITION WARRANTY

At Nosler, we're committed to providing prompt, informative, and helpful responses to all customer inquiries. We believe that top-tier shooting products deserve industry-leading warranty and service, ensuring you can have complete confidence in your Nosler purchase.

All Nosler bullets, brass, and ammunition are covered by a one-year warranty against material and workmanship defects from the date of purchase. If a product is found to be defective within this period, Nosler will, at its discretion, repair, replace, or reimburse the item. 

All warranty claims are handled on a case-by-case basis. In order to initiate a claim, please submit an online ticket HERE. Please provide your name, email, and online order number. 

All warranty claims must have a Return Merchandise Authorization (RMA) number assigned before acceptance at our facility for further examination.
Please DO NOT return product without obtaining an RMA number from our Customer Service staff. The RMA number ensures proper tracking and a timely response to your claim and return options.

NOTE: Improper storage and handling may result in damage to the product. Evidence of damage that occurred after the product was sold will void any warranties.

 

IMPORTANT INFORMATION FOR FOREIGN CUSTOMERS:
Due to the complexity of export/import rules between the United States of America and other countries, Nosler bullets, brass and ammunition that are sold outside the U.S.A. are sold “as is”, and are not covered by all portions of Nosler ’s Limited Warranty. 

NOSLER FIREARM WARRANTY
I. Given Proper Care, your Nosler firearm will provide a lifetime of service. In the case of a warranty claim, Nosler will review the claim to determine the cause of the issue. Any defects in materials or workmanship discovered within 5 years of the original purchase date will be corrected by Nosler, free of charge. Any repairs needed as a result of customer negligence, wear from normal use, or abuse can be repaired by Nosler staff for minimal cost. A listing of standard repair charges is available upon request. The Nosler Firearm Warranty will become void if the firearm is altered in any way. If a warranty issue is suspected, please contact Nosler Customer Support. See pg. 14 in the owner’s manual for instructions.

II. All Nosler firearms carry a guarantee for accuracy performance. We will support that guarantee for 90 days after the firearm has been picked up, provided the following criteria are met:

       a. The Nosler firearm is fitted with a high-quality rifle scope.

       b. The Nosler firearm is fired using Nosler Ammunition or Nosler Load Data.

       c. The recommended rifle break-in procedure listed on pg. 15 of the owner’s manual has been completed.

       c. Must be able to provide original proof of purchase. 

 

If the firearm has not fired a group of 1 MOA within the stated guarantee during this 90 day period, please contact Nosler Customer Support. We will determine if the firearm should be returned for inspection.

III. DO NOT return the firearm to the dealer you purchased it from. Please submit a ticket to Nosler Customer Support first.

IV. Nosler Inc. is not responsible for damage during return shipment. Ship product to Nosler in a method that is trackable and insurable. We will not accept a firearm with any attachments such as scopes, muzzle brakes, etc.

V. In no event shall Nosler Inc. be liable for consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusions may not apply to you. The limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

       a. This warranty specifically excludes the cost of trips to the range, hunting trips, air fare, gasoline, guide fees, licenses, tags, ammunition, or any other related expenses.

 

For firearm warranty requests, please submit a help ticket HERE
Please refer to our instructions on how to package your firearm for shipping. 

PRODUCT RETURNS

Returns must be initiated within 30 days of the original purchase date. Please submit a ticket HERE. 

Drinkware: Items must be unused and in their original packaging, unless defective. Defective drinkware will be reviewed on a case-by-case basis by Nosler. If eligible for a refund, a 10% restocking fee may apply.

Apparel: Items must be unworn, clean, and have the original tags attached. All apparel will undergo an inspection upon return. If eligible for a refund, a 10% restocking fee may apply.

Ammunition, Bullets, and Brass: Must be unused and unopened. If eligible for a refund, a 10% restocking fee will apply, and the customer will be responsible for shipping the item back.

 

Refunds will be issued to the original payment method within 5-7 business days after the return is received and processed.

*Clearance and/ or Closeout items, all sales are final. 

APPAREL EXCHANGES

We do not process direct exchanges. If you’d like to swap a product for another, simply return the item in it's original condition for a refund, and place a new order for the desired product. Please do not ship or attempt to return any products back to Nosler without first contacting a customer service representative and acquiring a Return Merchandise Authorization number. This will allow us to get the returned product in the right hands for quick turnaround upon its arrival.

SHIPPING & RECEIVING 

Once your package is received by the Nosler Receiving Department, you will be notified via email. After the product is repaired, reimbursed, or replaced and ready for return shipment, a follow-up email with tracking information (if applicable) will be sent. Orders shipped from Nosler will be sent via the most efficient method, either UPS or USPS, at current shipping rates.

OTHER DAMAGES & RETURNS
In the event an order is damaged, lost, or stolen while in transit by the carrier, please notify Nosler Customer Support within 15 days of delivery. Nosler will file a claim with the carrier and replace or credit as needed once the claim has been completed by the carrier. The length of time to process a claim varies based on the carrier.

Note: In the event of a damage or shortage, please keep all packaging materials, boxes, and product on hand until the claim has been processed. Failure to do so will result in delays and possible termination of the claim.